The partnership between Verisec and Thales is not just about hardware distribution; it is about operational depth. Since 2003, we have integrated Thales’ world-leading HSM technology into the core of global financial infrastructures, providing the expert layer that turns raw encryption into resilient business services.
A Specialist Heritage
We began our collaboration with Thales in 2003. Over the past two decades, that relationship has evolved from a reseller agreement into a deep technical synergy. Today, Verisec stands as a premier specialist for Thales payShield HSMs. For us, this is not just a product line; it is a twenty-year track record of securing the world’s most demanding payment ecosystems.
Regional Dominance and Local Access
Verisec provides the localized technical sovereignty that global institutions require. We do not just ship boxes; we provide on-the-ground expertise across three continents:
- APAC: Deep-tier support across Australia, New Zealand, and the Pacific Islands.
- Middle East: We secure 95% of the banking HSM infrastructure in the UAE and Oman.
- Europe: A Tier 1 presence in the Nordics and UK, and the exclusive specialist in Italy via Trittico-Verisec.
Tier 1 Support: Beyond Distribution
Verisec operates as a Tier 1 Support Partner, providing the same level of technical intervention as the manufacturer. This is critical for institutions where “always on” is the only acceptable status.
Our “Follow the Sun” model is not a call center — it is direct access to an elite engineering team with over 80 years of combined cryptographic experience. It is why we maintain a 100% customer retention rate in this sector; we solve the complexity so our clients do not have to.
Applied Expertise: 10XPay
The value we add to Thales infrastructure is best seen in our own innovations. We have taken our mastery of payShield hardware and applied it to 10XPay, allowing customers to scale transaction processing without the burden of managing their own cryptographic keys.
As the industry shifts toward cloud-heavy environments and decentralized identities, this partnership remains our anchor. The delivery methods change, the underlying security remains impenetrable.
